All Publications

Showing 1 - 6 of 6
Slide Deck

"Yes I Get It. Small Deposits Do Make Sense." - Lessons From a Pilot With Airtel Payments Bank on Client Communication

This slide deck charts the journey of a pilot on behavioral communication to encourage women to make small saving deposits.

Paper

How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers

A 'how-to' note explaining the importance of agent liquidity management
Paper

Self-Help Group Members as Banking Agents for Deepening Financial Inclusion

This study shares insights from the rural financial institutions program and demonstrates how self help group members as banking agents or customer service points could deliver last mile banking services to the rural community in a cost-effective and sustainable manner.

Case Study

Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers

How can formal savings tools be better suited to the needs of low-income Ugandans?
Case Study

Channel Innovation for Financial Inclusion

How Cashpor transformed to an MFI-BC to provide multiple financial services to the poor
Paper

Driving Viability for Banks and Business Correspondents

Helping banks harvest the opportunity provided by business correspondents