All Publications

Showing 1 - 8 of 8
Guide / Toolkit

Effective Codes of Conduct: A Guide for Microfinance Associations

Seven-step process to develop, implement and maintain a Code of Conduct
Paper

The Intermediary Role of Microloan Officers: Evidence from Ethiopia

Determining the effect of microloan officers on MFI operations
Paper

Discrimination by Microcredit Officers: Theory and Evidence on Disability in Uganda

Discussing mechanisms for mitigating microcredit discrimination
Case Study

Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)

Maintaining ethical standards in client interaction
Guide / Toolkit

Loan Officer Manual: Banco Solidario

Training loan officers to avoid client over-indebtedness
Paper

Improving Microfinance Governance

Effectiveness of training in improving governance of MFIs
Paper

Making a Clear Difference

Does training enhance institutional capacities of small women-led MFIs in Bangladesh?
Paper

Managing Growth: The Organizational Architecture of Microfinance Institutions

How can microfinance institutions achieve growth with outreach and sustainability?