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Responding to the COVID-19 Pandemic: Guidance for Financial Service Providers

Findings from Accion's interviews with partners on how COVID-19 is impacting the financial industry and recommendations for senior leaders to protect their customers, employees, and business operations.


Microfinance and small deposit mobilisation


Voice of the Client

This report presents the findings of the Voice of the Client pilot project, with the objective to strengthen the application of Client Protection Principles in the microfinance sector and ensure that financial services are tailored to meet client needs.


Where good intentions meet good business practice mix August 2016


Assessing Green Microfinance: Qualitative and Quantitative Indicators for Measuring Environmental Performance

Highlighting the integration of green quantitative microfinance indicators into reporting standards

Better Data for Better Business

How MIX's desk review can help build a reliable social performance dataset in microfinance

Regional Snapshot

The Regional Snapshot reports reveal interesting findings from the data and analysis about the performance of microfinance institutions in various regions.