All Publications
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Financing WASH: How to Increase Funds for the Sector While Reducing Inequities: Position Paper for the Sanitation and Water for All Finance Ministers Meeting
Ensuring availability and sustainable management of water and sanitation
Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System
Identifying key fraud risk factors and vulnerabilities to minimize harm
Mission Critical: Enabling Digital Payments for Development
Guide for government employees to engage with policy makers and regulators in emerging markets
Quenching a Thirst: Digital Finance and Sustainable Water Service for All
Can innovative technology improve service delivery?
Technology Inequality: Opportunities and Challenges for Mobile Financial Services
Is the sector ready for a shift to smartphone-based financial services?
The Business Case for Customer Centricity
Why should financial service providers implement a customer-centric initiative?
The Role of Financial Services in Humanitarian Crises
Guidance and operational lessons on financial sector interventions for people in crisis
Crowdfunding and Financial Inclusion
Mapping the crowdfunding phenomenon and its potential to transform retail financial services
A Roadmap for Promoting Women's Economic Empowerment
What works best in increasing women’s productivity and earnings in developing countries?
Beyond Financial Inclusion: Financial Health as a Global Framework
A model for assessing how well one’s daily financial systems help build resilience