Showing 1 - 10 of 15
Paper

The Power of Mobile to Accelerate Digital Transformation in Pakistan

A look at the increasingly important role of mobile technology in digital financial services
Paper

Field Staff Digitalization - A Decade of Key Lessons Learned in Microfinance

Sharing insights from the process of helping MFIs digitalize their field operations
Paper

Charting the Customer Journey in the Digital Age

Addressing technical, operational and regulatory challenges to provide a streamlined journey
Paper

Digital Transformation of MFIs in Bangladesh

Opportunities, challenges and way forward
Guide

Changing Change Management: Adapting Internal and External Culture in Times of Digital Transformation

Guidance on the cultural and interpersonal aspects of this process for MFIs
Paper

Digital Transformation of Microfinance and Digitization of Microfinance Services to Deepen Financial Inclusion in Africa

Policy and regulatory recommendations to facilitate digital transformation
Guide

Demystifying Digital Lending: How Digital Transformation Can Help Financial Service Providers Reach New Customers, Drive Engagement, and Promote Financial Inclusion

Guide for FSPs to take their first steps to implement digital lending
Paper

Inclusive Digital Ecosystems of the Future

Exploring the rise of super platforms and their potential implications for Africa