Showing 1 - 10 of 58 results
Can Lenders Also Sell Insurance and Investment Products?
How to ensure the sale of appropriate non-credit products to microcredit customers
Want to Stay in Business? Keep Your Loan Officers Happy
Loan officers are in a critical position to influence clients’ experience with an MFI. Yet they are often under intense pressure to meet targets. Here are six steps for improving working conditions for microfinance field staff.
Engaging HR Leaders in Digital Learning: A Market Scan
Identifying market gaps for digital learning services which meet the needs of HR professionals
Closing the Capacity Gap for Financial Service Providers With e-Learning
Post-webinar interview with Josephine Kibe on the Gateway Academy's new training platform, and how they seek to close the gap between demand and supply in the financial inclusion capacity building market.
Digital and E-learning Solutions for Financial Services Providers in Sub-Saharan Africa: An Overview
Identifying the capacity building needs of financial service providers
Loan Officers’ Voices: Perspectives and Lessons from the Foot Soldiers
Highlighting the human capital component that is essential for a microfinance provider
Local Training Providers for Microinsurance Capacity Building
Lessons learned on developing high-quality and sustainable microinsurance training
ADRA Peru: Recruiting and Selecting Mission-Driven Staff
Social performance management case study on employee commitment to social goals
Facilitating the Market for Capacity Building Services
Discussing the market for capacity building of financial service providers
Report of Human Resource Management in Microfinance Institutions: The State of Practice
Identifying human resource management challenges in the Indian microfinance sector