In this webinar, our invited speakers from NMB Bank, Tanzania and Creative Metier share their institutions' experience in meeting capacity development needs and employee retention goals.
In this webinar, Gateway Academy’s market development officer & thought leaders from two different FSPs share what they have learned to date on opportunities and obstacles in launching an eLearning programs.
Watch this webinar recording as experts demystify behavioral research and show what measures policymakers can take to design better consumer protection approaches.
This webinar explores challenges and opportunities practitioners face in working on humanitarian-development issues, and the role donors play in supporting financial services in crisis environments.
This webinar recording features a practical methodology and a toolkit for microfinance institutions interested in developing a best practice risk management system.
This webinar discusses how Risk Management Initiative in Microfinance (RIM) addresses existing challenges in risk management in financial inclusion.
This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry.
Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.