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Showing 1 - 10 of 26 results
FinDev Webinar 12 December 2019

Mapping It Out: Practical Tools for Reaching Remote Clients

This how-to webinar recording introduces low-cost practical approaches and tools, such as geolocation and data maps, that FSPs can use to address the proximity gap.

FinDev Webinar 04 November 2019

What’s Next for MIX Market: The Foundational Dataset Moves to the World Bank’s Data Catalog

This webinar discusses MIX's role in the microfinance industry and its data's new home on the World Bank’s Data Catalog.

FinDev Webinar 17 October 2019

The Role of Technology in Digital Transformation

This webinar provides insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

FinDev Webinar 03 October 2019

Making Change Happen: Lessons From Microfinance Institutions

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

FinDev Webinar 17 September 2019

Laying the Groundwork for Digital Transformation

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

FinDev Webinar 19 February 2020

Toward Data Standards for Inclusive Fintech

In this webinar recording, panelists discuss the need for standardized data for investors and fintech companies and delve into findings from MIX’s recent effort to create fintech benchmarks.

FinDev Webinar 31 March 2020

How To Get the Most Out of the New FinDev Gateway

Access this webinar recording to learn how you can leverage the newly redesigned FinDev Gateway and its regional platforms in French, Spanish, and Arabic to expand your outreach, share ideas, and connect with your peers.

FinDev Webinar 10 July 2019

Key Performance Indicators for PAYGo PERFORM: How Far We Have Come

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry. 

FinDev Webinar 04 April 2019

Empowering Employees and Agents to Deliver Valuable Customer Experience

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.  

FinDev Webinar 12 March 2019

Change Management: Business Opportunity in Customer Centricity

This webinar recording explores challenges and offers guidance on how organizations can use the change management process to achieve customer centricity.

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