This how-to webinar recording introduces low-cost practical approaches and tools, such as geolocation and data maps, that FSPs can use to address the proximity gap.

This webinar discusses MIX's role in the microfinance industry and its data's new home on the World Bank’s Data Catalog.

This webinar provides insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

In this webinar recording, panelists discuss the need for standardized data for investors and fintech companies and delve into findings from MIX’s recent effort to create fintech benchmarks.

Access this webinar recording to learn how you can leverage the newly redesigned FinDev Gateway and its regional platforms in French, Spanish, and Arabic to expand your outreach, share ideas, and connect with your peers.

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry. 

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.  

This webinar recording explores challenges and offers guidance on how organizations can use the change management process to achieve customer centricity.