Responding to COVID-19: India Country Report

This report presents findings from MSC’s research on 219 households to understand how the low- and middle-income (LMI) segment in India continues to respond to the COVID-19 pandemic. It further provides recommendations for policymakers and financial service providers to help the segment cope with the crisis.

This report focuses on the following four areas:

1. Key insights and recommendations.
2. Knowledge, attitude, and practices of LMI segments toward COVID-19.
3. Impact of the pandemic on households.
4. Impact of the pandemic on the digital life of the LMI segment.