Assessment of the Implementation and Usage of QRIS Among Small and Micro-Merchants in Indonesia

Quick Response Code Indonesian Standard (QRIS) is one of Bank Indonesia’s (BI) initiatives to overcome some challenges in the digital era. QRIS is a key initiative of BI’s Indonesia Payment Systems Blueprint 2025 to strengthen the retail payment system.

QRIS was launched in August, 2019. Two years after its launch, it provides a cost-effective and efficient payment option to small- and micro-merchants. This study was conducted to analyze the implementation status, report the challenges, and identify the opportunities to increase QRIS usage in Indonesia.