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Responsible Social Protection: Lessons From COVID-19 Digital Cash Transfers

This publication uncovers consumer risks arising from the rapidly digitizing G2P programs aimed at the most vulnerable in society, most of whom have no prior experience with digital technology or the formal financial system.


COVID-19: Crisis Evolution in Some of Our Countries of Intervention 2022

This publication compiles and analyses data to better understand the effects of COVID-19 on supported microfinance institutions and their clients.


Challenges and Risk of Microfinance Sustainability Amid COVID-19 Pandemic Crisis


Resilient and Inclusive Financial Services Delivery During COVID-19

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.


COVID-19 and Fintechs in Bangladesh—Impact and Resilience

This collaborative fintech landscape study aims to understand the impact of the pandemic and resilience of the fintech ecosystem across Bangladesh.

Slide Deck

Impact of COVID-19 on Fintechs - Country: India

Deep dive into the innovative strategies that fintechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and support lent from investors and accelerators. 


Mitigating the Impact of COVID-19 on Gains in Financial Inclusion: Early Lessons From Regulators and Policymakers

This report takes a holistic look at what we have learnt so far in responding to COVID-19 and captures high- level lessons on policy responses that emerged within the Alliance for Financial Inclusion network.

Case Study

Digital Transformation to Alleviate Poverty of the Poor People

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.


Towards Responsible Digitization of Merchants in Rural India for COVID-19 Recovery

These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and  to further India’s progress on achieving the Sustainable Development Goals.


Defying the Odds: Remittances During the COVID-19 Pandemic

This paper provides an early assessment of the dynamics and drivers of remittances during the COVID-19 pandemic, using a newly compiled monthly remittance dataset for a sample of 52 countries, of which 16 countries with bilateral remittance data.