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Slide Deck

Financial Institutions' Portfolio Quality, Growth and Financial Performance After COVID-19

The information in this detailed analysis showcases the remarkable resilience of the microfinance sector across multiple regions.


Digital Cash Transfers for Emergency Response: Lessons From Cameroon

This research shares findings from an evaluation in 2021 documenting lessons learned from digital government-to-people (G2P) payments to eighty thousand beneficiaries, mostly women, in Cameroon.


Digital Payments and the COVID-19 Shock: The Role of Preexisting Conditions in Banking, Infrastructure, Human Capabilities, and Digital Regulation

This paper investigates how the use of digital payments and financial services expanded during and after COVID-19 and looks into the driving factors for that expansion.


MFI Digitization in Central America’s Northern Triangle: The Impact of the COVID-19 Pandemic

This paper presents findings from a study to assess microfinance sector digitization, and shares valuable recommendations to prepare the sector for the potential digital divide ahead.

Case Study

Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response

This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.


Digital Adoption of MSMEs During COVID-19

This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.


Preparing MSMEs for Future Crises: Lessons From COVID-19

This publication provides insights into how MSMEs have navigated challenges presented by the pandemic and what support they had available along with lessons learned to help prepare for future crises.


Remittances to Latin America and the Caribbean in 2021: Migrant Efforts During the COVID-19 Crisis

This  report  focuses on the flows of remittances received by each country and sub-region in Latin America and the Caribbean in 2021 and hopes to provide input for decision-making on migration and remittances. 


Responsible Social Protection: Lessons From COVID-19 Digital Cash Transfers

This publication uncovers consumer risks arising from the rapidly digitizing G2P programs aimed at the most vulnerable in society, most of whom have no prior experience with digital technology or the formal financial system.


COVID-19: Crisis Evolution in Some of Our Countries of Intervention 2022

This publication compiles and analyses data to better understand the effects of COVID-19 on supported microfinance institutions and their clients.