Unlocking Digitalization Opportunities for Banks and SMEs
While many SMEs were already undergoing a digital transformation, the COVID-19 pandemic accelerated the pace of this digitalization of small businesses. Digital and cashless payments, e-commerce, and the pivot to a digital-first economy are unlocking new opportunities for banks, SMEs, and customers alike. In this session, the presenters will look at opportunities in bridging the digital gap and leveraging technology for SMEs and how SME digitalization enables banks and financial institutions to create a long-lasting engagement with their SME customers, whilst giving them analytical insights and creating new cross-sell and upsell opportunities.
What you will learn:
- Opportunities to utilize small business data for lending and banking.
- How SMEs can take advantage of banking and fintech opportunities for better business experiences.
- Tools and other value-added services beyond banking to support SMEs in building financial resilience.
- Examine case study of best practice digital small business platforms and apps”.