For more upcoming financial inclusion events and webinars, see our main Events page.

 

Webinar Recordings

 

Showing 11 - 20 of 29 results
FinDev Webinar

The Role of Technology in Digital Transformation

This webinar provides insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

FinDev Webinar

Making Change Happen: Lessons From Microfinance Institutions

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

FinDev Webinar

Laying the Groundwork for Digital Transformation

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

FinDev Webinar

Key Performance Indicators for PAYGo PERFORM: How Far We Have Come

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry. 

FinDev Webinar

Empowering Employees and Agents to Deliver Valuable Customer Experience

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.  

FinDev Webinar

Change Management: Business Opportunity in Customer Centricity

This webinar recording explores challenges and offers guidance on how organizations can use the change management process to achieve customer centricity.

FinDev Webinar

Innovative Consumer Financing for Cooking Energy Access

This webinar explores various consumer financing approaches for expanding access to clean cooking fuels for household energy, including microfinance, pay-as-you-cook and digital finance.

FinDev Webinar

What Makes a Fintech Inclusive?

Co-hosted by MIX and FinDev Gateway, this webinar aims to provide clarity into inclusive fintech and, specifically, how to determine what makes a fintech "inclusive." 

FinDev Webinar

Making the Case for Digital Learning

In this webinar, experts from FSD Africa, Kenya Commercial Bank and CGAP's Gateway Academy discuss how to strengthen the value proposition of digital learning sector-wide.

FinDev Webinar

Microfinance: Revolution or Footnote? Microfinance Over the Next Ten Years

In this webinar, we explore important questions about the future of microfinance. Our invited speakers Ira Lieberman, Chairman and CEO of LIPAM International and Paul DiLeo, Founder and President of Grassroots Capital Management Corp, discuss key takeaways from a two-day workshop held at Lehigh University’s Martindale Center with 34 leaders from the global microfinance community.

The discussion aims to answer the following questions: