All Publications

Showing 1 - 10 of 9308
Paper

Advancing Competition for Financial Inclusion: Six Policy Considerations for Financial Sector Authorities

This Focus Note provides practical policy considerations for financial sector authorities to act on competition concerns using their existing mandates and regulatory toolkit. By applying a competition lens, authorities can promote competition in ways that advance financial inclusion while safeguarding stability, integrity, and consumer protection.
Sai Krishna Kumaraswamy, Marcel Beer Kremnitzer, CGAP
Paper

An Analysis of Financial Literacy, Interest Rate Conditions, and Consumer Borrowing Behaviour in Ghana: A Case Study of Small-Borrowers

This study examined how financial literacy and interest rate conditions influence borrowing behavior among small borrowers in Asante Akim North Municipality of the Ashanti Region of Ghana. 

Juabin Matey, Social Science Research Network (SSRN)
Paper

Confronting the Climate and Health Nexus: Lessons From Self-Employed Women’s Association (SEWA)

This case study is the third in CGAP's series on scaling inclusive insurance while preserving consumer value. It takes a deep dive into SEWA's innovative heat insurance product, developed with partners and grounded in direct insights into the needs and risks of its members.

Anaar Kara, Sarah Rotman Parker, CGAP
Paper

Cracking the Credit Code: Alternative Data and AI for Financial Inclusion

This report aims to inform practitioners and policymakers about ways in which innovations in credit scoring can advance financial inclusion while ensuring fairness and protecting consumers. 

International Finance Corporation (IFC)
Paper

Innovation for Inclusion: A Roadmap for Inclusive Finance Policy to Navigate Rapid Technological Change

This paper presents a policy roadmap that outlines six key priorities for financial sector authorities, including leveling the playing field for diverse players, making payments systems fit for purpose, expanding open finance frameworks to open data, establishing an approach for inclusive AI, creating a framework for responsible use of tokenization, and building adaptive and innovation-ready ecosystems.
Camila Quevedo-Vega, Jessica Meckler, Simrin Makhija, CGAP
Paper

It’s Still Not Magic: Framing the Risks Facing Financial Services in the Gen AI Era

Keyur Patel, Centre for the Study of Financial Innovation (CSFI)
Paper

Solutions to Protect Consumers from Fraud in Digital Finance

This working paper presents a curated set of solutions for fraud (many of which are AI-powered), with more than 50 examples that have shown varying levels of success in protecting consumers from fraud in digital finance, across education, prevention, detection and disruption, and response and recovery.
Salvador Chang, Eric Duflos, Majorie Chalwe-Mulenga, CGAP
Paper

Assessing the Causal Effects of Microfinance on Economic Empowerment and Household Welfare of Women in Ghana: Instrumental Variable Evidence

This study estimates the causal effects of microfinance participation on economic and welfare outcomes of women in Ghana using survey data from 398 women across five regions.

Samuel Erasmus Alnaa, Juabin Matey, Social Science Research Network (SSRN)
Paper

Built to Adapt: Inclusive Financial Institutions in a Changing Climate

This Focus Note draws on CGAP’s multi-year engagement with dozens of institutions to examine how inclusive financial service providers can adapt their strategy, risk management, and product offerings to remain financially viable, whist also strengthening client resilience, in the face of increasingly frequent and severe climate shocks.
Peter Zetterli, Peter Gross, Michel Hanouch, Sabaa Notta, CGAP
Podcast

Cyber and Operational Risk in the Quantum Era: Financial Stability Amid Escalating Geopolitical Conflict

This panel discussion focused on how institutions and regulators can strengthen resilience, enhance cross-border coordination, and prepare for a future in which emerging technologies, cyber conflict, ransomware, and financial crime increasingly intersect. 

Cindy Termorshuizen, Giles Thomson, Stefan Ingves, Michele Mosca, Jennifer Elliott, Toronto Centre