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Closing the Capacity Gap for Financial Service Providers With e-Learning
Post-webinar interview with Josephine Kibe on the Gateway Academy's new training platform, and how they seek to close the gap between demand and supply in the financial inclusion capacity building market.
Can Lenders Also Sell Insurance and Investment Products?
How to ensure the sale of appropriate non-credit products to microcredit customers
Blazing a Trail for Women’s Financial Inclusion in Nigeria
The Central Bank of Nigeria has identified eight Strategic Imperatives. With their respective communities of practice, they aim to close the country’s financial inclusion gender gap.
Want to Stay in Business? Keep Your Loan Officers Happy
Loan officers are in a critical position to influence clients’ experience with an MFI. Yet they are often under intense pressure to meet targets. Here are six steps for improving working conditions for microfinance field staff.