Does Digital Transformation Mean Turning Your Employees Into Robots?
Grzegorz Galusek, Executive Director of the Microfinance Centre, discusses digitalization, agile working and what we can look forward to from this year's annual conference.
Don’t Let Digitization Create More Inefficiencies
Faisal Abdul Wahab shares how his company PCES is helping financial service providers find smart ways to digitize.
After the Storm: How Microfinance Can Adapt and Thrive
There has been a need for traditional microfinance to face the challenge presented by digital technology for some time, COVID has simply accelerated this process.
Digital Innovation: Three Key Lessons to Improve the Resilience of African MFIs and Their Clients
Takeaways from the African Microfinance Week (SAM) on overcoming the challenges and risks associated with digital transformation
COVID-19 Has Made MFI Digital Transformation Even More Urgent: How Can Funders Help?
Belgian development finance institution BIO shares the results of their client survey and how they are changing their practices to better support MFIs
Digital Transformation: Who Is in the Driver's Seat?
The role of executive leadership is key for microfinance institutions to move successfully towards the digital future.
Exploring New Markets Through Disaggregated Customer Data
A new tool from the WSBI’s Scale2Save initiative makes public datasets in Nigeria more accessible for gathering customer data and insights.
Gateway Guide to Digital Transformation of Microfinance Institutions
Should all financial service providers climb on the digital bandwagon to stay relevant? In this Gateway Guide, we share our main take-aways from the latest research and practical lessons across the sector.
The World Is Mobile, Why Isn’t Our Data?
Over 164 million migrant workers make a living in a foreign country, and almost 26 million refugees have been forced to flee due to conflict. Unfortunately, while migrant workers are on the move, their data is not, often preventing them from accessing financial services or better jobs. Developing a digital identity system is one potential solution to this problem.
Microfinance in the Digital World: Seven Questions for the Future
Will fintechs take over microfinance? Can traditional microfinance lenders survive? How? Elisabeth Rhyne of the Center for Financial Inclusion at Accion answers these and other burning questions.