Gateway Guide to Mobile Banking
There has been growing interest in mobile banking as organizations start developing, expanding and innovating with digital financial services for financial inclusion. The Mobile World Congress 2016, currently going on from 22-25 February, is highlighting the exciting developments at the intersection between mobile technology and the financial inclusion sector. According to GSMA's 2015 State of the Industry Report on Mobile Money, mobile money is reaching over 411 million people worldwide.
This Gateway Guide presents some of the recent publications from this rapidly evolving topic.
PAPERS
Digital Financial Solutions to Advance Women’s Economic Participation
How various actors can bring more women into the global economy through digital financial services
Digital Banking in Emerging Asia – Progress and Prospects
A report on the rapid shift in banking trends in Asian emerging markets
Enabling Digital Financial Inclusion through Improvements in Competition and Interoperability: What Works and What Doesn't?
An evaluation of potential cooperation and competition with new mobile payment paradigms
Mobile Money Services: Design and Development for Financial Inclusion
Designing inclusive mobile money services with a higher likelihood of success
The Mobile Economy 2015
Examining the growth of the global mobile economy
CASE STUDIES
The Mobile Banking Customer That Isn’t: Drivers of Digital Financial Services Inactivity in Côte d’Ivoire
Why aren't registered customers using the digital financial services on offer?
FINCA EXPRESS Tanzania – Mobilizing Savings Through Agency Banking
A case study in digital finance for microfinance practitioners
Digital Field Applications: Case Study
Measuring impact of new digital services on the ground
Expanding Access to Finance Through Mobile Payments: Lessons Learned for MFI-Mobile Network Operator Partnerships
Developing successful partnerships between MFIs and mobile network operators
The Safaricom M-Pesa Pilot Test
Understanding the success factors behind Safaricom’s M-PESA
How M-Shwari Works: The Story So Far
Evaluating the use of M-Shwari as a tool for financial inclusion in Kenya
Can you Really Use Mobile Money for Microfinance: Lessons from a Pilot
Setting up sustainable mobile-money based microfinance models
Pilot Project Report: Using Mobile Money to Link Savings Groups to Financial Institutions
Sharing insights from a pilot project promoting the use of mobile money as a savings tool