AFC and GIZ Develop Tools for Financial Sector of Mozambique to Respond to COVID-19 Crisis

In May 2020, AFC’s expert team carried out an exercise aiming to produce guidelines for financial service providers of Mozambique in response to COVID-19 crisis, adapted to the country market specifics. The Guidelines address policy and regulation adaptation, risk management framework, existing and new partnerships, business models refinement, organization structure, IT Infrastructure and equipment, digitization across all business functions, products and services portfolio, and more.

These Guidelines are intended to provide guidance on how to overcome the current crisis, generally make financial services business more resilient and to sustain/grow in the new reality.  They are complemented by a Toolkit, which comprises tools aimed at supporting financial service providers in implementing the Guidelines.