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Slide Deck

Financial Institutions' Portfolio Quality, Growth and Financial Performance After COVID-19

The information in this detailed analysis showcases the remarkable resilience of the microfinance sector across multiple regions.


Digital Cash Transfers for Emergency Response: Lessons From Cameroon

This research shares findings from an evaluation in 2021 documenting lessons learned from digital government-to-people (G2P) payments to eighty thousand beneficiaries, mostly women, in Cameroon.


Digital Payments and the COVID-19 Shock: The Role of Preexisting Conditions in Banking, Infrastructure, Human Capabilities, and Digital Regulation

This paper investigates how the use of digital payments and financial services expanded during and after COVID-19 and looks into the driving factors for that expansion.


MFI Digitization in Central America’s Northern Triangle: The Impact of the COVID-19 Pandemic

This paper presents findings from a study to assess microfinance sector digitization, and shares valuable recommendations to prepare the sector for the potential digital divide ahead.

FinDev Blog

Financial Inclusion in the Wake of the Pandemic

While poor and women borrowers suffered the most, they also benefited the most from gaining access to financial services, according to a survey of Triple Jump's partners.


Digital Adoption of MSMEs During COVID-19

This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.

Case Study

Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response

This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.


Preparing MSMEs for Future Crises: Lessons From COVID-19

This publication provides insights into how MSMEs have navigated challenges presented by the pandemic and what support they had available along with lessons learned to help prepare for future crises.

FinDev Blog

Food Insecurity Among Microfinance Clients

As food prices rise, data from the COVID-19 pandemic shows us which households will suffer the most, and what makes them vulnerable.

FinDev Blog

WhatsApp Helps Small Businesses Get Back on Their Feet After the Pandemic

Business support organizations in Brazil and Peru share how they used this digital tool to build entrepreneur communities and capacity.