Through services innovations, Posts can help achieve changes in the financial lives of their customers, and ultimately, positively impact low-income populations. This study identifies approaches and practices that can guide Posts in their innovation journey.

Role of the Post in expanding access to digital finance

What role can distributed ledger technology play in postal financial services?

How the Post can help to close the financial inclusion gender gap

A call for postal networks to digitize to address the challenges of financial inclusion

Three types of business models for postal insurance

Case study analyzing the success factors and challenges of the Togolese Post's mobile initiative

Case study of a multiple partnership model

Case study on the Bangladesh Post Office's introduction of digital financial services