Showing 1 - 10 of 58 results
Loan Officers’ Voices: Perspectives and Lessons from the Foot Soldiers
Highlighting the human capital component that is essential for a microfinance provider
Publisher: Pakistan Microfinance Network (PMN)
Publisher: Pakistan Microfinance Network (PMN)
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
Publisher: Microfinance Centre (MFC)
Publisher: Microfinance Centre (MFC)
VF AzerCredit’s Code of Ethics: Putting Values into Practice
Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
Publisher: Microfinance Centre (MFC)
Publisher: Microfinance Centre (MFC)
Muktinath Bikas Bank Group Training Manual: Supporting Informed Client Decisions
Social performance management case study on Nepalese bank's client training manual
Publisher: Microfinance Centre (MFC)
Publisher: Microfinance Centre (MFC)
ADRA Peru: Recruiting and Selecting Mission-Driven Staff
Social performance management case study on employee commitment to social goals
Publisher: Microfinance Centre (MFC)
Publisher: Microfinance Centre (MFC)
Visión Banco: Creating a Comprehensive Staff Training Program
Case study on Paraguayan bank's implementation of social performance standards
Publisher: Microfinance Centre (MFC)
Publisher: Microfinance Centre (MFC)
Closing the Capacity Gap for Financial Service Providers With e-Learning
Post-webinar interview with Josephine Kibe on the Gateway Academy's new training platform, and how they seek to close the gap between demand and supply in the financial inclusion capacity building market.
Publisher: FinDev Gateway
Local Training Providers for Microinsurance Capacity Building
Lessons learned on developing high-quality and sustainable microinsurance training
Publisher: Microinsurance Network
Publisher: Microinsurance Network
Treat Your Employees Responsibly – USSPM No.5 Results from the Philippines
Assessing the extent to which institutions in Philippines meet USSPM number 5
Publisher: MFR
Publisher: MFR
Field Staff Compensation at Indian MFIs: A New Perspective on the Crisis in Andhra Pradesh
Analyzing the relationship between compensation paid to field staff of MFIs and their performance
Publisher: MIX
Publisher: MIX