If FSPs prioritize the financial health of their customers, they will not only increase customer loyalty, but they will build a more robust client base that will lead to longer term sustainability for their businesses.

In the third post of our blog series on financial health, we explore how capturing the essence of this multi-dimensional concept takes us beyond standard measures of financial access or income.

This post is the first in the FinDev Blog series on financial health, introducing the concept of financial health and discussing new efforts to apply the concept in low- and middle-income countries.