Displaying 1 - 8 of 8
Paper

Managing Through the COVID-19 Pandemic: How Financial Firms are Responding

The focus of this paper is on how the financial services industry has been responding to date to the pandemic with an emphasis on the role of business continuity plans.

Tracking early responses to the pandemic from the financial sector
Paper

Leveraging Technologies to Improve the Quality and Maximize the Productivity of Agent Models

Can growing range of innovations help institutions meet their customers' needs more efficiently?
Paper

A New Kind of Conglomerate: Bigtech in China

The role and reach of bigtech within the Chinese economy and beyond
Paper

Accelerating Financial Inclusion With New Data

Shedding light on the potential of data to improve financial services for the underserved
Paper

Inclusive Insurance: Closing the Protection Gap for Emerging Customers

Best practices in making inclusive insurance work as a profitable business model
Paper

How Financial Institutions and Fintechs Are Partnering for Inclusion: Lessons from the Frontlines

Highlighting 14 partnerships that exemplify best-case scenarios and good practice
Paper

Modelo Peru: Unique Model, Unique Challenges, Bright Future

Lessons from the first year of Peru's inclusive national digital payments platform
Paper

The Business of Financial Inclusion: Insights from Banks in Emerging Markets

Analyzing strategies mainstream banks use to drive inclusion