Scalable, Affordable and Accessible?

Building interoperable payment systems that promote financial inclusion in East Africa
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This paper is a supplement to the CGAP Blog Series, "Interoperability and Digital Financial Services".

The study aims to understand how existing infrastructure may facilitate an increasingly integrated regional financial services market by mapping out the domestic and cross-border retail payments landscape in the region. The study focused on five out of the six East African Community (EAC) member countries - Kenya, Tanzania, Uganda, Rwanda and Burundi - and included both desktop and in-country interviews. Country interviews were completed in Kenya, Tanzania, Uganda and Rwanda.


This work was funded in whole or in part by CGAP. Unlike CGAP's official publications, it has not been peer reviewed or edited by CGAP, and any conclusions or viewpoints expressed are those of the authors, and they may or may not reflect the views of CGAP staff.

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