This slide deck provides the main findings from a CGAP research exploring the role of gender in developing rural agent networks in Bihar State, India, through the State Government's Bank Sakhi Program.

These documents synthesize research and insights to date regarding women in rural and agricultural livelihoods, financial and non-financial services, and climate change.

This slide deck presents research findings identifying good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices.

This slide deck presents the findings of desk research on climate-responsive and climate-supportive financial products that currently exist in the global market.

The primary objectives of this work were to understand how platform-specific responses can unlock social and economic value, identify best practices and provide guidance to key stakeholders to improve platform services for rural women.

The Diagnostic Guidance is intended for funders and facilitators who support women’s financial inclusion efforts and who want to gain behavioral insights into the uptake and usage of financial services among women.

This study is part of the activities of the Laboratory for the Protection of Digital Financial Services Users launched by CGAP in 2021 with an objective to accompany local actors in building a responsible ecosystem for digital financial services.

This paper synthesizes desk research and in-depth discussions with consumer advisory panel representatives around the world.

This slide deck presents research findings estimating the size of the medium and small enterprise and low-income credit markets in Kenya, and assesses the potential of fintech firms to meet the needs of those markets.

This slide deck presents the findings of research commissioned by CGAP as part of its work on empowering market conduct authorities and other stakeholders to monitor consumer risks and elevating collective consumers’ voice.