Displaying 1 - 10 of 52
Slide Deck

COVID 19 Impact on Financial Service Providers

This slide deck presents the summary of analysis on how the pandemic impacted MFI liquidity, portfolio quality, and solvency through the end of 2020, and forward looking stress tests, with solvency scenarios for the FMI sector.

Slide Deck

Using NLP on Social Media to Assess Consumer Risks With Digital Lending Apps in India

This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,

Paper

PAYGo PERFORM, Data Collection Pilot

This report presents the findings of a pilot aimed at testing and refining the PAYGo Performance, Reporting and Measurement (PERFORM) key performance indicators.

Slide Deck

Gender and Cash In / Cash Out (CICO) Networks

This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.

Slide Deck

The Role of Inclusive Financial Systems in a Digital Economy

This narrative, designed for financial inclusion practitioners, illustrates how financial services can be positioned to optimize impact in the digital economy.

Slide Deck

Platform Workers and Financial Services

This deck synthesizes insights from a survey of existing literature and consultations with experts and highlights opportunities and risks for workers as well as gaps in the evidence base around the livelihoods of platform workers.

Slide Deck

Examining PAYGo Solar Through a Gender Lens: An Exploratory Study

This research explores the PAYGo solar model's potential to serve as a pathway to women's energy access and financial inclusion, examining gender differences in access to PAYGo and impacts from use of off-grid solar devices.

Paper

The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia

This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.

Paper

The Role of Consumer Organizations to Support Consumers of Financial Services in Low and Middle Income Countries

Based on a survey with 36 members of Consumers International from 32 low- and middle-income countries this report highlights key approaches that consumer associations can use to advocate for better financial consumer protection.

Paper

Strategic Synthesis of Key Thinking and Experience of Work, Livelihoods, and Financial Services

Research supporting a new framework for livelihoods and financial services