Displaying 1 - 10 of 42
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Impact of Economic and COVID-19 Crises on Microcredit Borrowers

Findings based on quantitative and qualitative research conducted over the phone (questionnaires and in-depth interviews)

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Agent Network Journeys: Country Deep Dives

Detailed country case studies on the agent network journey
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Persona and Social Norm Overlay: Design Template

Unpacking how social norms impact women's ability to interact with financial services

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Social Norms and Persona Design: Background Note

Understanding social norms that impact women’s ability to interact with financial services

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Personas of Women Entrepreneurs

Reflections of social norms amongst women Syrian entrepreneurs in Turkey

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Developing Country Central Banks of the Future as Cyber-Security Champions, Coordinators and Cheerleaders

Highlighting the need for more public-private dialogue and collaboration to effectively address cyber security risks
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Financial Inclusion Story of Ride-Hailing: Stories from Gojek and Grab Drivers in Indonesia

Highlights from interviews with six ride hailing drivers their relationships with ride-hailing companies
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Gendered Social Norms in Financial Inclusion

Key recommendations to donors and financial service providers
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Cybersecurity Resource Centers for the Financial Sector: A Proposed Business Concept

Proposal for multiple countries to combine resources for shared cybersecurity resource centers
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Policy, Regulatory, and Supervisory COVID-19 Responses for Microfinance

Notes examining the impact of the COVID-19 crisis on microfinance