How Ecosystem Issues Fail Rural FIs to Promote Digital Financial Services

Observations From MFIs in Tanzania

Microfinance institutions (MFIs) have been central to expanding financial inclusion, creating an opportunity for the rural population and women to enter the financial sector. Further, MFIs enable many poor clients to manage emergencies, raise their incomes and improve living standards. But there is still far to go. According to Global Findex data, financial exclusion affects a particularly high proportion of women, young people and people living in rural areas.

While the advantages of digital transformation for MFIs are set to be numerous, this study takes stock on how the ecosystem issues fail rural financial institutions to promote digital financial services.

About this Publication

By Justus Njeru & George Muruka