No part of the world is immune to disaster, whether natural or caused by humans. However, developing countries and poorer communities are much more vulnerable to crises related to disasters and conflict because they often lack solid infrastructure, government safety nets, insurance, or long-term savings.

Microfinance institutions (MFIs) and other financial service providers that work with low-income people need to be prepared to help their clients through the economic recovery process, while they also maintain their own financial viability.

From floods to fire to war, the breadth of  disasters confronted by microfinance providers over the years has prompted a great deal of reflection as to what constitutes appropriate and effective industry responses. Though every crisis is different, common guidelines on emergency preparedness and responses can help MFIs and their clients before and after disaster strikes.

What can you find in this Topic Hub?

Curated by FinDev editors, this Topic Hub offers you access to key resources contributed by organizations around the world who work on the topic of financial inclusion in situations of disasters and conflict. Our latest blogs and publications on this topic are featured here (in the Resources Tab above), and you can find a collection of papers, case studies and guides to explore further. When there are upcoming webinars, events and recent news on this topic, they will be featured in the Topic Hub as well, so make sure to come back regularly for the latest on this topic. Finally, we’ve selected some key additional resources, which are listed on the right here, where you can learn even more about this topic.

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This report offers research-based analysis and practical advice for humanitarian agencies on the advantages and areas for growth of five key financial technologies in digital payments: mobile money, artificial intelligence, distributed ledger technology (i.e. blockchain), super platforms and QR codes.


Based on a literature review and case studies of various urban cash transfer schemes in response to the COVID-19 crisis, this paper explores the successes and challenges of implementing cash transfers in urban settings in response to a large, covariate shock.


This publication shares lessons learned from 16 institutions that dealt with crises, framed by a four-part hierarchy of needs: liquidity, confidence, portfolio, and capital.

News & Events

The latest news and upcoming events and training from the global financial inclusion community on this topic.