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Self-Help Group Members as Banking Agents for Deepening Financial Inclusion

This study shares insights from the rural financial institutions program and demonstrates how self help group members as banking agents or customer service points could deliver last mile banking services to the rural community in a cost-effective and sustainable manner.


The Global Findex Database: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19

This edition of the Global Findex database contains updated indicators on access to and use of formal and informal financial services and digital payments, and offers insights into the behaviors that enable financial resilience.


COVID-19 Drives Global Surge in Use of Digital Payments

2021 Global Findex finds that three quarters of adults now have a bank or mobile money account; gender gap in account ownership narrows and more.


The Growth and Performance of Affordable Housing Finance Lenders in India

Using several classification techniques, the paper assesses the growth and performance of affordable housing finance companies across the country.


Central Bank Digital Currencies: A New Tool in the Financial Inclusion Toolkit?

This paper draws on interviews conducted with nine central banks that are currently exploring retail central bank digital currencies. It shares concrete examples from their work and discusses challenges, risks and regulatory and legal implications.

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Women in Risk Finance


COVID-19 G2P Cash-Transfer Payments - Case Study: Philippines

This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.



Sao Tome and Principe: World Bank Boosts Improvements in the Banking System, Access to Finance

This $7 million financing for the ongoing Institutional Capacity Building Project will help scale-up activities with the Central Bank of Sao Tome and Principe and support system modernizations as part of the COVID-19 mitigation response.


Consumer Risks in Fintech

This paper identifies a range of consumer risks posed by fintech and discusses consumer protection regulatory approaches for policy makers to consider when developing regulatory policy to target such risks.


Resilience: COVID-19 Crisis Through a Migration Lens

This Migration and Development Brief provides updates on global trends in migration and remittances highlighting developments related to migration-related SDG indicators.