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Snapshots: MFIs During the COVID-19 Crisis

In these snapshots CGAP and Symbiotics analyze data on the impact of COVID-19 on the performance of the more than 300 MFIs in Symbiotics global portfolio. 


Global Microfinance Recovery Continues, Especially in Africa, but Pandemic’s Long-term Impact Remains Uncertain

Microfinance institutions (MFIs) are starting to recover, particularly in Africa, and some have managed the crisis better than expected so far. However, the recovery remains fragile.


Microfinance Institutions Maintain Rebound, but Solvency Questions Loom

The latest Symbiotics indicators show that, as of October 2020, microfinance institutions (MFIs) remain resilient and have managed to stop the negative trends reported in the first half of 2020.


How to Build a Regulatory Sandbox: A Practical Guide for Policy Makers

When is a regulatory sandbox the best method for financial regulators to test innovative products and services? And how can they use a sandbox for advancing financial inclusion? CGAP’s new guide leads regulators step by step through the decision-making process.


PAYGo PERFORM: Financial, Operational, and Portfolio Quality KPIs for the PAYGo solar industry

This technical guide, offers the PAYGo solar industry a standardized set of key performance indicators (KPIs) which allow companies to track, benchmark, and improve performance while presenting a more accessible profile to investors. The PAYGo PERFORM KPIs were developed by CGAPGOGLA, and IFC Lighting Global in consultation with some 600 investors.


COVID-19 G2P Cash-Transfer Payments - Case Study: Philippines

This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.



Fintech and Financial Inclusion: A Funders' Guide to Greater Impact

This practical guide, based on two years of global research, describes how development funders can identify promising fintechs and maximize their impact.


Resilient Microfinance Industry Signals Path Toward Cautious, Gradual Recovery

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

External Webinar

Is There a Business Case for Digital Financial Services for Women Farmers?

In this webinar, three financial service providers and their technical assistance providers shared insights on customer research process, their challenges, and results from their engagements.