In these snapshots CGAP and Symbiotics analyze data on the impact of COVID-19 on the performance of the more than 300 MFIs in Symbiotics global portfolio. 

Microfinance institutions (MFIs) are starting to recover, particularly in Africa, and some have managed the crisis better than expected so far. However, the recovery remains fragile.

The latest Symbiotics indicators show that, as of October 2020, microfinance institutions (MFIs) remain resilient and have managed to stop the negative trends reported in the first half of 2020.

When is a regulatory sandbox the best method for financial regulators to test innovative products and services? And how can they use a sandbox for advancing financial inclusion? CGAP’s new guide leads regulators step by step through the decision-making process.

This technical guide, offers the PAYGo solar industry a standardized set of key performance indicators (KPIs) which allow companies to track, benchmark, and improve performance while presenting a more accessible profile to investors. The PAYGo PERFORM KPIs were developed by CGAP, GOGLA, and IFC Lighting Global in consultation with some 600 investors.

This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.

This practical guide, based on two years of global research, describes how development funders can identify promising fintechs and maximize their impact.

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

In this webinar, three financial service providers and their technical assistance providers shared insights on customer research process, their challenges, and results from their engagements.