Easy-to-use mapping tools can help FSPs expand geographical outreach and increase usage by placing branches and agents closer to customers

Three principles for communicating and strengthening relationships with clients through and beyond the current crisis

A roundup of the most relevant coronavirus-related news, resources and events from the past week

A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.

Early trends point to a drop in remittance volumes as Posts step up to serve their communities in a time of crisis

A proposal for key principles and structures to help MFIs and their clients survive the pandemic-induced economic crisis 

A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.

A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.

How can we get to the other side of coronavirus with customer and employee relationships intact?

Long-term, personalized support is needed to achieve the behavioral change necessary for most micro-entrepreneurs’ financial health.