Crisis Roadmap for Microfinance Institutions: COVID-19 and Beyond

The COVID-19 pandemic is the latest in a series of crises that microfinance institutions (MFIs) around the world have faced in recent decades. This crisis response roadmap is designed to help MFIs navigate the COVID-19 health pandemic and its economic impact, and to provide guidance on recommended practices that are relevant today and for future crises. Drawing from the industry’s experiences with previous crises, this roadmap guides MFIs through a series of practical steps to build institutional resilience and includes checklists and milestones to help users measure their progress.