Recommendations for effective and efficient use of mobile money in humanitarian contexts
The protraction of humanitarian crises requires innovative solutions to help ease stretched resources to enable their effective and efficient use. The humanitarian sector is rapidly increasing the amount of assistance they distribute as cash and are increasingly using or exploring digital payment systems such as mobile money to do so. Although the fastest means of disbursement at the immediate onset of a crisis is to deliver physical cash, digital options offer greater benefits longer term.
This report offers recommendations for both humanitarian organizations and mobile money service providers regarding the partnerships required to enable effective and efficient use of mobile money in humanitarian contexts.