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Slide Deck

Mobile Money Agents: Sustainability in the Digital Era - Findings From Mozambique

This report looks at the pressing challenges affecting Mozambican mobile money agents to inform the players in the ecosystem and create sustainable strategies to improve agent networks.


The Value of Pay-As-You-Go Solar for Mobile Operators: Insights From Customer Journeys in Benin and Côte d’Ivoire

This report presents ten key reasons why mobile operator customers change their behavior, and explores the questions of how, when, and for whom behavior changes.

Guide / Toolkit

Mobile Internet Skills Training Toolkit

This Toolkit offers a set of free resources to teach people the basic skills they need to access and use mobile internet consisting of short lessons available in PDF and video format.


Mobile Money and Consumer Financial Health

This paper explores key risks to consumer financial health relating particularly to low-to-middle-income countries where mobile money is most prevalent, and how the industry stakeholders are addressing these through best practice examples.


The Mobile Money Prevalence Index (MMPI): A Country-Level Indicator for Assessing the Adoption, Activity and Accessibility of Mobile Money

This paper presents MMPI, a composite index that considers mobile money adoption, activity and accessibility at country level in order to facilitate comparisons between markets.


Inclusive Digital Agriculture

This report provides evidence of the barriers facing farmers with disabilities in the agricultural value chain in low and middle-income countries, and explores opportunities to support disability inclusion in agriculture through digital tools including digital financial services.


COVID-19: Accelerating the Use of Digital Agriculture

This report provides insights on the adoption of digital agriculture and how it can be accelerated in light of the challenges posed by the COVID-19 pandemic.


Digital Innovation for Climate-Resilient Agriculture

This study outlines how data and other mobile network operator assets can be used to enable or improve digital climate resilience services, and identify opportunities for operators to generate revenues.


2021 State of the Industry Report on Mobile Money

This annual flagship report provides supply-side data and insights from the mobile money industry. 


Digital Agriculture Maps

Digital Agriculture Maps report helps industry practitioners and potential investors understand key trends and emerging opportunities in the sector. It encourages innovation and adoption of best practices to support scalable and sustainable services.