These advancements are expected to create over 1 million new jobs and generate an additional ETB 57 billion in tax revenues by 2028.

This study identifies further opportunities and quantifies the economic value of adopting digital technologies across Ethiopia’s economy. It determines how these opportunities can be unlocked through policy reforms, particularly focusing on the key role that the mobile telecommunications sector and mobile money services plays in supporting the process of digitalization.

The Mobile Gender Gap Report 2024 explores the latest data on the mobile gender gap, the key barriers preventing women’s equal access to and use of mobile, and what is needed to close the mobile internet gender gap. It also highlights the socio-economic benefits of addressing these barriers for the mobile industry, the economy and society more broadly, and women themselves. 

This report describes the state of the mobile money industry worldwide at the end of 2023, covering important developments and trends in the sector, with a focus on financial inclusion and the opportunities created for small enterprises. 

This report assesses the impact of mobile money interoperability by considering the economic literature on interoperability more generally and utilizing a case study approach in five mobile money countries: Ghana, Kenya, Malawi, Rwanda and Tanzania.

This report provides new data and insights from 10 low- and middle-income countries on the use of mobile phones by women micro-entrepreneurs and the challenges that prevent them from using mobile services for business.

This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.

This landscape report sheds light on how women micro-entrepreneurs use mobile for business in low- and middle-income countries.

This report looks at the pressing challenges affecting Mozambican mobile money agents to inform the players in the ecosystem and create sustainable strategies to improve agent networks.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.