Artificial Intelligence Meets Regulatory Compliance: AFI and Vodacom Hold Knowledge Exchange Session

On 14 and 15 May, AFI and Vodacom held a unique capacity building event which saw them alternate the roles of trainer. 

On 14 May, AFI members from Central Bank of Egypt and Reserve Bank of Zimbabwe facilitated a training session for Vodacom M-PESA staff from six different operating markets. The session briefed them on how to prepare for on-site regulatory examinations and ultimately, ensure that consumers have access to safe and efficient mobile financial services. The session covered key information requirements, on-site examination activities, and how to respond to questions from regulators. 

“As a major player in digital financial services, we have to deal with quite a number of onsite inspections in our markets,” said Brian Muthiora, Vodacom’s Executive Head, Mobile Financial Policy & Regulation. “This session will help us understand what inspectors are looking for, and help us prepare in advance.”