Displaying 1 - 10 of 40
Paper

Digital Credit Audit Report

Evaluating the conduct and practice of digital lending in Kenya
Paper

Did You See My Tweet? Monitoring Financial Consumer Protection via Social Media

A new channel to measure consumer experience and keep providers accountable
Slide Deck

The Digital Credit Revolution in Kenya: An Assessment of Market Demand, 5 Years On

Who are Kenya’s digital borrowers and how do they use their loans?
Paper

The Price of Being Banked: A Study on Transparency and Cost of Leading Banking Services Sold in Kenya

Results and recommendations from mystery shopping surveys with the country's 11 largest banks
Paper

Struggling To Thrive: How Kenya’s Low-income Families (Try To) Pay for Healthcare

Summary of findings from a study of 298 household incomes, expenditures and financing behaviors
Paper

The M-PESA Effect: Are Financial Transaction Costs a Barrier to More Effective Insurance for Families in Kenya?

Summary of findings from household survey on how M-Pesa has affected the lives of Kenyans
Paper

Getting an Education in Rural Kenya: Findings Based on the Kenya Financial Diaries

What do Kenyan families spend on education and what financial tools do they use?
Case study

Quality of Delivery Study

Evaluating the performance of different types of savings groups in Western Kenya