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Mobile Money Agents: Sustainability in the Digital Era - Findings From Mozambique

This report assesses pressing challenges that affect Mozambican mobile money agents: poor liquidity management, low working capital, and network issues. These challenges threaten the agents' business and thus reverse the already realized gains in financial inclusion in the country.

The insights from this report will inform agent network ecosystem players in Mozambique to create sustainable strategies to maintain and expand agent networks.

About this Publication

By Edward Obiko, Sophie Teyssier & Gregory Ilukwe