This study shares insights from gender-lensed data analytics in the Democratic Republic of Congo.

This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.

A Case Study on Innovative Business Models

This case study​ benchmarks the impact and potential of mobile financial services in several low-income markets in Africa.

Examples, lessons and challenges associated with remote data collection

This report looks at how the COVID-19 pandemic has changed bank customer behavior in Africa.

Insights on how young people manage their money

Possible approaches and tools

A guide to support financial institutions embarking on their digital transformation