This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.
Savings and Retail Banking in Africa Research Series: A Case Study on Digital Platforms Serving the Agricultural Sector
This case study looks at a variety of African agricultural platform providers and more closely at three platform models: bank-led, fintech-led and telco-led.
This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.
This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.
This case study benchmarks the impact and potential of mobile financial services in several low-income markets in Africa.