Displaying 1 - 10 of 32
Case study

A Case Study on Connecting With Low-income Customers Through Digitalisation

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

Case study

Savings and Retail Banking in Africa: A Case Study on Innovative Business Models

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.

Paper

Savings and Retail Banking in Africa: A Case Study on Mobile Financial Services

This case study​ benchmarks the impact and potential of mobile financial services in several low-income markets in Africa.

Case study

Savings and Retail Banking in Africa: A Case Study on COVID-19

This report looks at how the COVID-19 pandemic has changed bank customer behavior in Africa.

Paper

Savings and Retail Banking in Africa: Results from 2018 WSBI Member Bank Survey

Data from 24 financial institutions in 20 countries show a persistent "affordability gap"
Paper

WSBI's Journey in Making Small Scale Savings Work

WSBI Doubling Savings Accounts Program 2008-2015
Case study

Youth Financial Inclusion in Kenya: Co-creating a Way Forward

Designing savings products to promote financial inclusion among youth