Displaying 11 - 20 of 37
Responsible Treatment of Clients: Practicing Non-discrimination
Providing insight into the difference between client targeting and harmful discrimination
Smart Microinsurance – An Overview for Microfinance Institution on Incorporating Client Protection Practices into Microinsurance
Guiding MFIs on protection of microinsurance clients
Supporting Members to Adopt Client Protection at Azerbaijan Microfinance Association
Highlighting the role that microfinance networks and associations can play in protecting MFI clients
Appropriate Product Design and Delivery at Musoni
Designing and delivering client centered financial products for the poor
Responding to a Crisis at FUNDESER
Ensuring client protection through high ethical standards and sound risk management
How to Develop an Institutional Code of Ethics
Formulating an institutional Code of Ethics that ensures client protection
Hiring Staff With Disabilities at AccessBank, Azerbaijan
Analyzing inclusive hiring practices at AccessBank
Implementing Client Protection in Microfinance: The State of the Practice, 2011
Understanding the state of client protection in microfinance industry
Putting Transparency into Practice: Communicating About Pricing
Helping financial service providers move towards transparency and responsible pricing
Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
Maintaining ethical standards in client interaction