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Making the Most out of Digital Banking Platforms: 7 Tips for a Future-Proof Digital Strategy

This paper argues that a clear digital banking platform strategy is essential for banks to succeed, and those who will are the ones with a platform that can give them the flexibility to respond rapidly to market changes.


Field Staff Digitalization - A Decade of Key Lessons Learned in Microfinance

Sharing insights from the process of helping MFIs digitalize their field operations

Alternative Delivery Channels and Technology

Developing accessible channels to increase the outreach of financial service providers