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Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Does Social Capital Matter? Evidence from a Five-Country Group Lending Experiment
Understanding effect of social capital on economic decision-making
Winning Strategies for Small Business Lending
Addressing small business lending challenges