Showing 1 - 9 of 9 results
Information Disclosure and Demand Elasticity of Financial Products: Evidence from a Multi-Country Study
Testing the effectiveness of simplified disclosure formats in Peru and Mexico
Financial (Dis-)Information: Evidence from a Multi-Country Audit Study
Review of the regulatory environment for low-income households in Ghana, Mexico and Peru
Consumer Protection and Financial Literacy: Lessons from Nine Country Studies
Strengthening financial consumer protection and financial literacy in emerging markets
Customized IT at Caja Morelia Safeguards Client Data
Ensuring client data protection through data management system
Beyond Codes: The Foundation for Client Protection in Microfinance
Examining practical cases of how consumer protection codes of conduct are implemented
Conducting Client Protection Assessments: A Guide
Evaluating MFIs' implementation of client protection principles
Collections with Dignity at FinComún
Examining appropriate collections practices at FinComún, Mexico
A Client Needs-Centred Approach to Financial Inclusion Measurement
Understanding how and why customers use different types of financial services
How to Develop an Institutional Code of Ethics
Formulating an institutional Code of Ethics that ensures client protection