Impact of the COVID-19 Pandemic on Program Keluarga Harapan (PKH) Beneficiaries and Program Implementation

This report seeks to understand the impact of the pandemic on the implementation of Program Keluarga Harapan (PKH), the flagship conditional cash transfer program implemented by the government of Indonesia. It highlights how beneficiaries coped with economic hardships, accessed their PKH funds, met their commitments under PKH, and accessed health facilities as the pandemic raged on.

The field survey for the study was done in September and October with a mixed method research that included in-person quantitative interviews and in-depth qualitative interviews with 1,200 beneficiaries and 10 PKH facilitators. The study provides policy recommendations to improve the program during both the pandemic and other future crises.