Displaying 1 - 10 of 316
Paper

Exploring the Nature and Prevalence of Financial Abuse Among Microfinance Customers in Benin

Cerise+SPTF and Grameen Foundation collaborated on research to test a survey instrument designed to measure the nature and prevalence of financial abuse.

FinDev Blog

Life After Death: Why Estate Planning Matters for Financial Inclusion

When a breadwinner dies without a plan, their assets frequently go unclaimed or are taken by unintended parties. Low-income families need to be empowered to safeguard the future for the generations that follow.

Slide Deck

Toward a Trusted Digital Nation: A Multicountry Analysis on Data Protection in Africa and Asia

This publication offers a comparative analysis of data protection laws across Asia and Africa, identifying enforcement gaps and proposing reforms to foster secure, inclusive, and trust-driven digital ecosystems in emerging economies.

Slide Deck

Building Trust Through Design: Eliminating Dark Patterns in Digital Financial Services

The goal of this research is creating digital financial services that users genuinely trust and feel confident using, making finance fairer and more inclusive for all.

Paper

Responsible Digital Credit: Frontier Solutions for Authorities and Providers

Designed for authorities, providers, and support organizations, this Technical Guide offers a roadmap of solutions to build more customer-centric, risk-conscious and responsible digital credit ecosystems

Paper

Six Big Ideas: How Financial Services Can Improve Social Protection Delivery

This Focus Note offers six ‘big ideas’ for how funders of social protection programs can improve delivery of cash transfers in fragile contexts. Leveraging the financial sector for cash transfers improves outcomes for both programs and recipients.

News

IPA’s Consumer Protection Research Initiative (CPRI) 2025 Call for Research Proposals Is Now Open!

IPA’s Consumer Protection Research Initiative (CPRI) accepts proposals for large grants that fund rigorous impact evaluations, as well as smaller grants that can fund pilots, add-ons to existing studies, low-cost evaluations such as lab-based experiments, or evaluations relying primarily on administrative data.

News

FINCA Subsidiaries Earn Highest Level of Client Protection Certification

FINCA Armenia and FINCA Tajikistan have achieved the highest level of Client Protection Certification from Cerise+SPTF, granted by global rating agency MFR.

Paper

Consumer Protection Research Initiative: Gender & Consumer Protection Learning Agenda

This learning agenda aims to outline the existing evidence on consumer protection risks for women, assess potential solutions, and identify priority gaps in the literature.

Paper

Playbook: The Role of Financial Institutions in Responding to Domestic Financial Abuse

This playbook presents a strategic framework for FIs to support victim-survivors through four key workflows: fostering a supportive internal culture, preparing employees to recognize and respond to abuse, educating and supporting clients, and enhancing protective product features and partnerships.