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Conference -

Cerise+SPTF 2026 Global Meeting

This year’s theme "Finance to Empower & Protect" reflects the core of Cerise+SPTF’s new 10-year strategy, focused on building a financial sector that protects, empowers, and supports customers as they navigate evolving challenges.

Paper

Consumer Finance Risk Monitor 2026

The Consumer Finance Risk Monitor 2026 examines trends and challenges affecting financial consumers in 60 jurisdictions, and discusses responses for policymakers, regulators and supervisors.

News

CBUAE Issues Guidance Note to Protect Consumers and Ensure Responsible Use of Artificial Intelligence in the Financial Sector

This step reflects the CBUAE’s proactive supervisory approach and its commitment to keeping pace with rapid developments in digital transformation and smart financial services.

FinDev Blog

Beyond the Checkbox: Can We Get Truly Meaningful Consent?

As open finance regimes proliferate, consumer experience frameworks must lay the foundation for consumer empowerment and protection.

Guide / Toolkit

The State of Gender-Sensitive Consumer Protection

This toolkit provides an overview of key trends, evidence, and emerging practices in gender-sensitive consumer protection, drawing on member experiences, surveys, and stakeholder consultations.

Paper

Exploring the Nature and Prevalence of Financial Abuse Among Microfinance Customers in Benin

Cerise+SPTF and Grameen Foundation collaborated on research to test a survey instrument designed to measure the nature and prevalence of financial abuse.

FinDev Blog

Life After Death: Why Estate Planning Matters for Financial Inclusion

When a breadwinner dies without a plan, their assets frequently go unclaimed or are taken by unintended parties. Low-income families need to be empowered to safeguard the future for the generations that follow.

Slide Deck

Toward a Trusted Digital Nation: A Multicountry Analysis on Data Protection in Africa and Asia

This publication offers a comparative analysis of data protection laws across Asia and Africa, identifying enforcement gaps and proposing reforms to foster secure, inclusive, and trust-driven digital ecosystems in emerging economies.

Slide Deck

Building Trust Through Design: Eliminating Dark Patterns in Digital Financial Services

The goal of this research is creating digital financial services that users genuinely trust and feel confident using, making finance fairer and more inclusive for all.

Paper

Responsible Digital Credit: Frontier Solutions for Authorities and Providers

Designed for authorities, providers, and support organizations, this Technical Guide offers a roadmap of solutions to build more customer-centric, risk-conscious and responsible digital credit ecosystems