This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

This report attempts to gauge the impact of the COVID-19 pandemic on fintechs in Senegal and understand how the ecosystem adapted and evolved during 2020.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.