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Guidelines on Outcomes Management for Financial Service Providers
Key Terms and 10 STEPS for Practical, Cost-effective, Outcomes Management
Making the Case for Outcomes Management to Financial Service Providers
How can FSPs take advantage of client outcomes data to strengthen social and financial performance?
Serving Refugee Populations - The Next Financial Inclusion Frontier: Guidelines for Financial Service Providers
Six concrete steps that FSPs can take in preparation for serving refugee clients
Series of SPTF Guidance Notes: Issues 7-10
Practical resources to address operational challenges with social performance management
Guidelines on Outcomes Management for Investors
How to integrate outcomes measurement, analysis and reporting into investment operations
The Universal Standards for Social Performance Management: Manual v2.0
Comprehensive manual of best practices to help financial service providers achieve social goals
Series of SPTF Guidance Notes: Issues 1-6
Practical resources to help practitioners refine their Social Performance Management practices
Serving Refugee Populations in Lebanon - Lessons Learned from a New Frontier: A Case Study of Al Majmoua in Lebanon
Analyzing the Lebanese MFI's success in working with migrants and transitory refugees
The Universal Standards for Social Performance Management: Implementation Guide
Improving social performance management of organizations working for financial inclusion
Introduction to the SPTF Universal Standards for Social Performance Management
Guiding MFIs to achieve a double bottom line