To address the hope and frustration brought about by digitization, CGAP identified and tested five core principles for successful implementation.

This paper presents findings from a study to assess microfinance sector digitization, and shares valuable recommendations to prepare the sector for the potential digital divide ahead.

Exploring the market-level modularization of financial services through case studies featuring new models that are emerging, how they are coming about, and what they mean for the financial inclusion of low-income people in emerging markets and developing economies.