All Publications

Showing 1 - 4 of 4
Slide Deck

Impact of COVID-19 on CICO Agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe, Sheila Carina, MicroSave Consulting (MSC)
Slide Deck

Impact of COVID-19 on Banking Agents in Bangladesh

Recommendations to help build resilience to the pandemic

Samveet Sahoo, Diya Chatterjee, Sunil Bhat, Khandaker Shaoli Hassan, MicroSave Consulting (MSC)
Paper

CICO Agents: The Under-Valued "First Responders"

Assessing the impact of COVID-19 on cash-in/cash-out agents and recommendations to support them
Nitish Narain, Abhishek Anand, Shobhit Mishra, Surbhi Sood, MicroSave Consulting (MSC)
Paper

The Role of DFS Agents During the COVID-19 Crisis

Research findings using near-live data from the Caribou Data platform and MSC’s contacts within agent networks
MicroSave Consulting (MSC)