All Publications

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Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization
Anton Simanowitz, Jayshree Venkatesan, Antonique Koning,, Gerhard Coetzee, CGAP
Guide / Toolkit

Microenterprise Standards and Guide

What documents or processes are required to comply with a given standard?
Association for Enterprise Opportunity