All Publications
Showing 1 - 5 of 5
Building MIS Capacity for Social Performance Reporting
Case study on how a Philippine MFI brought social and financial performance reporting into balance
Developing a Tool to Measure Client Satisfaction and Protection
Lessons from the Client Satisfaction and Protection Survey
Reinforcing the Role of the Board in Social Performance Management
A case study with an MFI in the Philippines
Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey
Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Managing Social Performance: NWTF (Philippines)
Understanding social performance strategy of NWTF